July 23, 2019
Contest Design Platforms; stressed woman sitting in front of computer

What You Should Know About Design Contest Platforms

While contest design platforms can sometimes produce work that clients are happy with, oftentimes the results are less than ideal, frustrating, and less cost-effective than they appear at first.
July 15, 2019
WebP Image Format

Picture Perfect: What is the WebP File Format?

Since image files make up about 50% of a website, anything you can do to reduce image file size is going to improve page load speed—an essential metric for a good user experience and improved SERP rankings. In this guide, you'll learn about WebP images and how you can implement this format into your site.
June 10, 2019
customer experience, woman at register helping customer

What Goes Into a Strong Customer Experience Strategy?

Based on the beliefs and expectations of customers—the opinions that matter—far too many businesses are failing at providing a great customer experience.
April 5, 2019
What's Next for Print Media?

What’s Next for Print Media?

Television gradually increased its share of the advertising dollar, but the growth of the internet was the greatest challenge to print media since Gutenberg invented the printing press.
March 19, 2019
The Return on Great Design

The Surprising Return on Great Design

If there's one fact every business owner has learned the hard way, it's that it's far easier and more profitable to retain a customer than it is to win back an unhappy customer. This hard reality also applies to the importance of good website design.